网络信息服务客户满意评测研究
2001-09-30分类号：G359.2
【部门】南京理工大学经济管理学院信息管理系 江苏210094
【摘要】Proceeding from the concept of customer satisfaction management,this paper describes the customer satisfaction test for network information service,including standard,scheme,method,technology and result.
【关键词】network information service industry/customer satisfaction test
【基金】
【所属期刊栏目】情报理论与实践
文献传递
